Refund Policies
Effective Date: November 15, 2024
At IMS Screening Solutions, we strive to provide exceptional drug and alcohol testing services to our clients. Please read our refund policy carefully to understand the terms and conditions related to service purchases.
1. No Refund Policy
Once services have been ordered, IMS Screening Solutions does not provide refunds. This policy applies to all services, including but not limited to:
Drug and alcohol testing services
Background checks
Other compliance-related services
By placing an order with IMS Screening Solutions, you acknowledge and agree to this no-refund policy.
2. Order Confirmation
Before placing an order, please ensure that all information provided is accurate and complete. Once an order is confirmed, it cannot be canceled, refunded, or modified. We encourage clients to carefully review their orders before submission.
3. Customer Support
While refunds are not available, our customer support team is here to assist you with any issues or concerns related to your order. If you experience a problem with our services, please contact us so we can address the issue promptly.
4. Contact Us
If you have questions about our refund policy or need assistance with your order, please contact us via our website: